If you are in crisis, please call the Crisis Intervention Centre at 613-969-7400 ext. 12753, 24 hours a day, 7 days a week.

The 9-8-8 Suicide Crisis Helpline is also a 24/7 support service. Call or text 9-8-8.

For access to addictions and mental health support, connect to AccessMHA Regional Coordinated Access to make an online referral.

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Statement of Information Practices

We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your visits to us and the care that you received during those visits. We also collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.

Uses and Disclosures of Personal Health Information

We use and disclose your personal health information to:

You should know that:

Your Choices

You may see, add to and/or correct errors in your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us. There may be legal reasons why we cannot carry out your requests.

How to Contact Us

For more information about our privacy protection practices, to request access or a correction to your files, or to raise a concern you have with our practices, contact our Privacy Officer at: privacy@cmhahpe.ca

You have the right to complain to the Information and Privacy Commissioner of Ontario if you think we have violated your rights. The Commissioner can be reached at:

2 Bloor Street East, Suite 1400

Toronto, ON M4W 1A8



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