If you are in crisis, please call the Crisis Intervention Centre at 613-969-7400 ext. 2753, 24 hours a day 7 days a week.

For addictions and mental health support, call Central Intake at 613-310-OPEN (6736) or make a self or GP, NP, HSP online referral.

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Privacy

Your Personal Health Information (PHI) is important in allowing us to provide you with better services. Oftentimes, that information is used when performing assessments to determine your health service and support needs.

Your assessment may include details on:

Unless you tell us not to, we may share your assessment information with other health service providers within your circle of care who will provide you with support now and in the future.

Sharing Your PHI

We use a secure electronic system to share your health information with other health service providers. This allows them to view the information they need to provide you with the services you need.

If you have agreed to share your PHI, the Information in your assessment will be used to:

Privacy and Security of Your Information

The personal health information collected in your assessment belongs to you. The privacy and protection of your PHI is a priority. In the assessment process, we only collect the health information we need in order to determine your service and support needs.

Your Privacy Choices

Please speak to your usual care provider or our Privacy Officer, if you want to:

If you would like to know more about how your personal health information is handled and shared with our partner organizations, feel free to ask our Privacy Officer. They will be happy to answer any questions that you might have.

The Privacy Commissioner

If you have any issues or concerns about how your health information is being handled, you have the right to contact the Information and Privacy Commissioner of Ontario at:

2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8

Telephone: 416-326-3333 or 1-800-387-0073
Online: http://www.ipc.on.ca

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