If you are in crisis, please call the Crisis Intervention Centre at 613-969-7400 ext. 12753, 24 hours a day, 7 days a week.

The 9-8-8 Suicide Crisis Helpline is also a 24/7 support service. Call or text 9-8-8.

For access to addictions and mental health support, connect to AccessMHA Regional Coordinated Access to make an online referral.

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Mental Health

Mental health is not only the avoidance of serious mental illness. Your mental health is affected by numerous factors from your daily life, including the stress of balancing work with your health and relationships. In this section you will find resources to help you stay mentally fit and healthy.

Looking for mental health tips or interested in more information about a specific mental health issue? Read more in our brochures below.

Mental Health Case Management

Mental Health Case Management services are offered at each of the five office sites throughout Hastings and Prince Edward Counties.  Services are based on the Recovery Model which supports independence, wellness, personal growth and community living.

Services include, but are not limited to:

Hospital Liaison Case Management

The Hospital Liaison Mental Health Case Manager provides seamless transition for adult patients with a mental illness who will be discharged from the psychiatric unit at the hospital to their community in Hastings or Prince Edward Counties.  Case Management services begin while the person is still an in-patient and continue to be provided after discharge.

Services include, but are not limited to:

Activities of Daily Living Peer Mentor

The Peer Mentor program provides support and assistance with activities of daily living as delivered by an individual with lived-experience.  The ADL Peer Mentor develops and maintains supportive relationships with clients while acting as a role model.  Supports and services are provided in clients’ own homes as well as in the community.  The Peer Mentor assists, instructs and monitors clients’ personal recovery abilities as they relate to household management including grocery shopping, budgeting, banking, errands, household chores and home safety.  Support is also available around accessing community resources and transportation and accompaniment to social/recreational and leisure activities.

* Internal Referrals Only

Emergency Room Diversion Case Management

The Emergency Room Diversion Case Management (ERDCM) program is a short-term case management program for addictions and/or mental health clients being diverted from the emergency department.  This program offers services in coordination with other providers, including primary health care. Referrals are received from the Crisis Intervention Centre only.

Services include, but are not limited to:

Transitional Case Management

The Transitional Mental Health Case Management program is a short-term (6 week maximum) case management program for mental health clients whose needs have been identified as high priority and require a rapid response.  This program delivers services in coordination and collaboration with community agencies and primary health care providers.

Services include, but are not limited to:

*Internal Referrals only

Skills Groups and Public Education

Skills groups are offered in the various satellite offices.  Staff facilitate groups according to identified client and collaborative agency needs.

Skills groups are offered to:

Concurrent Disorders Case Management

The Concurrent Disorders program provides a holistic treatment approach for individuals that are experiencing both addiction and mental health issues in the Bellleville and Trenton area .  A Concurrent Disorders Counsellor provides specialized integrated service while supporting improved, long-term outcomes for individuals.

Integrated service recognizes that co-occurring disorders require a modified approach that is both coordinated and comprehensive.  This program provides a wide range of services relevant to well-being.

Services include, but are not limited to:

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